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FAQs

My Instant Cash Offer
It is a real offer to purchase your car for a specific amount. The Offer is immediately redeemable (during business hours) at any Participating Dealer, and it is valid for 72 hours. You can obtain your Instant Cash Offer by completing the online questionnaire and providing your contact information. You will receive a certificate that you can print and take with your vehicle to a Participating Dealer. The Participating Dealer will inspect your vehicle to verify the information and confirm the condition of your car. You decide whether you want to walk away with cash or use the Offer toward the purchase of another vehicle.
Your Instant Cash Offer is calculated using a proprietary tool that accounts for fluctuating market conditions and used car prices that may vary from day to day, like home or stock prices. The calculation includes multiple data sources and is based on factors that affect used car pricing such as:

Your Specific Vehicle Details. Our tool factors in details that are specific to your vehicle and critical to its evaluation, including mechanical condition, options, interior and exterior, mileage, year, make and model.

Supply and Demand. Consumers have a large role in determining a car's value. When more buyers demand a particular vehicle, and its inventory is down, the value goes up. For example, when gas prices are at a premium, fuel-efficient vehicles my be in higher demand and sell for higher prices.

Historical Trends. Historically some cars hold their value and are in higher demand than others. Similarly, sometimes transaction prices for vehicles steadily increase over time, making those cars a more sought after commodity.

Regional Differences. Buyers may be willing to pay sellers higher prices for the same vehicle depending on regional differences. For example, buyers in rural areas may consider large trucks more valuable than buyers in a city where parking spaces are tight.

Local Market Influences. We also take into account comparable vehicle sales in your area - this information may include dealer sales data, auction prices, and private seller prices from local advertisements.
The Kelley Blue Book Instant Cash Offer is:
An actual offer based on your specific car's condition and features, redeemable right now at Participating Dealers, pending inspection. A quick and easy way to trade in or sell your car without having to negotiate. Based on specific elements of your car, like installed options, specific condition (such as dents and mechanical issues) and local market demand.

The Kelley Blue Book Trade-In Value Range is:
An independent value range for similar cars of the same year, make, model, style and general condition. The amount Kelley Blue Book estimates consumers can expect to negotiate this week based on the style, condition, mileage and options of the vehicle when they trade it in to a dealer, however every dealer is different and values are not guaranteed. Derived in part from actual transactions of cars like yours.
It's free! There is no fee to obtain or redeem the Offer.
No. There is no obligation to trade-in or sell your car by simply receiving an Offer. The choice is yours.
No. You can walk away with a check in hand or use the Offer towards the purchase of another vehicle.
Your Instant Cash Offer is valid for 72 hours from the time it was created. After that time, you can resubmit your request, but your Offer amount may change.
You'll have 24 hours after inspection to redeem your Instant Cash Offer. If your car's condition changes or you add more than 50 miles from the time of inspection, your Offer may be recalculated.
You will typically receive an Offer within minutes. In some cases, it may take longer, such as during periods of heavy volume. The Instant Cash Offer program is not available for all makes and models, so if your vehicle falls into one of the unavailable categories, you will not receive an Offer.
Participating Dealers are required to honor your Offer, provided the information and condition you provided when creating your Offer are confirmed to be accurate by the Participating Dealer. If the information is not correct, the Participating Dealer can update the information using the same online tool you used to generate the Instant Cash Offer for your car, and the update may result in a modified Instant Cash Offer amount. So, the more details you enter about the condition of your car, the more accurate your Offer will be. If you have any questions about this, we want to help. Call or email us at the address and number noted below.

My Car
Yes, if your car is not in an otherwise excluded category.
Yes. TruWorth will process the necessary paperwork for you to pay off your vehicle and pay any related fees. Any remaining equity is yours to cash in or use toward the purchase of another vehicle. If your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require.
When you present your Instant Cash Offer to the Participating Dealer, the dealer will conduct a visual inspection of the interior and exterior, and may test drive the vehicle to confirm mechanical condition. If the inspection report doesn't match your online assessment of your car's condition, the Offer may be raised or lowered based on the dealer's inspection report.
The VIN is on the driver's side of the dashboard by the window, or on the driver's side doorjamb. It is also listed on your auto insurance card, and on your state vehicle registration form. The letters "I", "O" and "Q" never appear in a VIN. The VIN must be exactly 17 characters in length. A VIN is assigned to each car by the manufacturer when the car is built. Each car manufactured after 1980 has a unique VIN.

Dropping Off My Car
You can take your vehicle to a Participating Dealer to verify your car's condition and redeem your Instant Cash Offer. We'll provide you with a list of Participating Dealers, and you're free to choose which to visit.
We'll do our best to identify Participating Dealers who are in your metro area.
To finalize the sale, bring the following information to a Participating Dealer:

Your Instant Cash Offer certificate.
Your vehicle title. If you don't have a title because your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require.
Your vehicle registration.
A valid driver's license or other government photo ID.
All keys, keyless remotes and manuals.
Service and repair records.
Don't forget to make arrangements for a ride home and remove all personal items from your vehicle!

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